Privacy and the letters you send

Who is responsible

The controller is Opianylvivo, 28 Gartcows Cres, Falkirk FK1 5QH, United Kingdom. Email [email protected]. Telephone +44 7911 002002.

What this policy covers

This website, emails you send to us, and telephone calls you make to the number above. It does not cover sites we link to, including GOV.UK. Those sites have their own notices.

Information we collect

If you email us, we receive the address you wrote from, your message, and any name or detail you chose to include. If you telephone, we hear what you say. Please do not send account numbers, passwords, National Insurance numbers, or copies of identity documents. If you do, we will delete them when we see them unless we must keep a fragment to answer you or to meet a legal duty.

We do not run our own analytics, advertising pixels, or mailing-list software on this site. We do not buy lists. The organisation that hosts the site may keep ordinary server logs, which can include an IP address, the browser type, and the page requested, so the site can be served and protected from abuse. Those logs are the host’s operational records. We do not use them to build a marketing profile.

The cookie banner stores your choice in the browser’s local storage under the key opianylvivo_consent, together with the time you chose. That is so the banner does not return on every page. Local storage is not sent to us automatically.

Why we use it, and the UK GDPR bases

• To answer your letter or call: legitimate interests in corresponding about the journal, or steps before a contract if you ever asked for something we actually sell. We do not sell personal advice.
• To keep a record of a correction to a page: legitimate interests in publishing accurate notes.
• To meet a legal obligation if one applies, for example a lawful request from a regulator or a claim.
• Non-essential storage: consent, which you can refuse on the banner. Refusing does not block the pages.

Sharing

We do not sell personal information. We use an email provider and a web host to receive mail and to publish the site. They process information only so those services can run. If we are legally required to disclose something, we disclose the minimum the request covers.

We intend correspondence to stay in the United Kingdom. If a provider stores data elsewhere, we rely on the UK transfer rules that apply at the time, such as an adequacy decision or standard contractual clauses, and we will say so if a reader asks.

How long we keep it

Letters about the journal are kept for up to 24 months after the last message, then deleted, unless we need a longer record for a legal claim, a correction history that no longer contains your contact details, or a duty we cannot shorten. Server logs follow the host’s retention, which we ask to be no longer than needed for security.

Your rights

Under UK data protection law you may ask to access, correct, erase, or restrict your information, and you may object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it. You may ask for portability where that right applies. We may need to confirm it is you before we release anything. You can also complain to the Information Commissioner’s Office at ico.org.uk. We would like the chance to put a mistake right first.

Children

The journal is written for adults. It is not directed at anyone under 18, and we do not knowingly collect children’s information. If you believe a child has written to us, tell us and we will delete the correspondence.

Changes

If we change this policy, the date at the top of the page will move and the new text will replace this one. A material change to how we use letters will be explained in plain sentences, not hidden in a colour change.